Faultwise code library
Refrigerators
error codes
10 manufacturer-sourced guides from 2 brands, organized around the code on your display rather than vague symptoms.
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Find your displayed code
If the exact code is not listed, use the model manual rather than assuming a similarly named code means the same thing.
| Code | What it means | Urgency | First safe check |
|---|---|---|---|
| FF | Freezer temperature is risingGE advises checking frozen food for thawing because the freezer temperature is becoming too high. | Check now | Check whether frozen food is beginning to thaw. |
| PF | Power was interruptedThe refrigerator recorded an interruption to its electrical supply. | Check now | Confirm the refrigerator has stable power. |
| CI | Check the icemakerGE uses CI to prompt an icemaker operation check. | Check now | Check that the icemaker is switched on. |
| DE | Demo mode is activeThe lights and controls can operate while cooling is disabled in display or demo mode. | Check now | Unplug the refrigerator for one to two minutes. |
| dE | Defrost system did not operate properlyThe refrigerator detected that the defrost system did not operate properly during the previous 24 hours. | Service recommended | Check whether cooling performance has changed. |
| CC | Refrigerator temperature is incorrectGE uses CC as a prompt to check the refrigerator temperature controls. | Check now | Check the temperature setting. |
| FF / Er FFAlso E FF, Er FF | Freezer fan faultThe freezer fan is not operating normally, sometimes because frost has blocked the fan. | Service recommended | Move food to safe cold storage if needed. |
| rF / Er rFAlso E rF, Er rF | Refrigerator-compartment fan faultThe fan that circulates cold air in the refrigerator compartment is not operating normally. | Service recommended | Check whether refrigerator temperature is rising. |
| CF | Condenser fan faultThe condenser cooling fan is not operating correctly, which can reduce cooling performance and make the compressor work harder. | Service recommended | Check whether cabinet temperature is rising. |
| dH / FdHAlso dHF, FdH | Defrost system did not warm as expectedThe defrost sensor did not detect the expected temperature rise during the defrost cycle. | Service recommended | Check for reduced cooling or heavy frost. |
FFGE Appliances RefrigeratorsFreezer temperature is risingGE advises checking frozen food for thawing because the freezer temperature is becoming too high.Check nowPFGE Appliances RefrigeratorsPower was interruptedThe refrigerator recorded an interruption to its electrical supply.Check nowCIGE Appliances RefrigeratorsCheck the icemakerGE uses CI to prompt an icemaker operation check.Check nowDEGE Appliances RefrigeratorsDemo mode is activeThe lights and controls can operate while cooling is disabled in display or demo mode.Check nowdEGE Appliances RefrigeratorsDefrost system did not operate properlyThe refrigerator detected that the defrost system did not operate properly during the previous 24 hours.Service recommendedCCGE Appliances RefrigeratorsRefrigerator temperature is incorrectGE uses CC as a prompt to check the refrigerator temperature controls.Check nowFF / Er FFLG RefrigeratorsFreezer fan faultThe freezer fan is not operating normally, sometimes because frost has blocked the fan.Service recommendedrF / Er rFLG RefrigeratorsRefrigerator-compartment fan faultThe fan that circulates cold air in the refrigerator compartment is not operating normally.Service recommendedCFLG RefrigeratorsCondenser fan faultThe condenser cooling fan is not operating correctly, which can reduce cooling performance and make the compressor work harder.Service recommendeddH / FdHLG RefrigeratorsDefrost system did not warm as expectedThe defrost sensor did not detect the expected temperature rise during the defrost cycle.Service recommended