Samsung Washing machines error code
Hot and cold supplies may be reversed
The washer is detecting unexpectedly hot water at the cold inlet. Some models display 4E2, CE, 14C2, or nF1.
Also shown as: 4E2, CE, 14C2, nF1
Direct answer
4C2 at a glance
- Meaning
- Hot and cold supplies may be reversed
- Urgency
- Check now
- First safe check
- Switch the washer off and close both water supply valves.
- Model note
- Samsung may show 4C2, 4E2, CE, 14C2, or nF1 for this temperature-at-the-inlet condition. Exact labels and supported fill temperatures vary by model.
Confirm the symptom
What usually appears with 4C2
- 4C2, 4E2, CE, 14C2, or nF1 appears during filling
- The problem started after installation or hose work
- The cold cycle receives warm or hot water
- The washer stops early to protect the load from the wrong water temperature
Likely causes
Why 4C2 appears
- 01Hot and cold hoses are swapped
- 02Cold supply is unexpectedly hot
Observation-led diagnosis
Start with what you can actually see
An error code identifies a system, not a replacement part. Match the observable condition before deciding what to check next.
| What you observe | What it suggests | Safest next move |
|---|---|---|
| The hoses cross between the hot tap and cold inlet | The hot and cold supplies are reversed | Owner checkClose both valves and reconnect each hose to the matching labeled inlet. |
| The hoses are correctly labeled but the cold tap runs hot | The household supply or tap identification may be wrong | Stop and serviceStop and have the supply identified before reconnecting the washer. |
| The code began immediately after moving the washer | The hoses were likely swapped or reattached incorrectly | Owner checkTrace both hoses end to end; do not rely on hose color alone. |
| Connections are correct and 4C2 returns | Temperature sensing, inlet operation, or wiring may need diagnosis | Stop and serviceClose the valves if any leak exists and arrange Samsung service. |
Safe diagnostic path
What to check, in order
- 01
Switch the washer off and close both water supply valves.
- 02
Trace each hose from the household tap to the labeled washer inlet.
- 03
Connect cold to cold and hot to hot, then tighten only as the installation guide directs.
- 04
Open the valves, check every connection for leaks, and try one cold cycle.
Know when to stop
Don’t push past this point
Stop and arrange professional help if you cannot safely identify the hot and cold supplies.
- Do not swap hoses while either supply valve is open.
- Do not assume red and blue hose colors prove where the taps lead.
- Do not continue a cold cycle that is receiving unexpectedly hot water.
Primary source
How this page was checked
The code meaning and manufacturer-specific guidance were checked against the linked support material on August 31, 2026. Confirm details against the manual for your exact model before removing panels or parts.
Read Samsung US: 4C2 and 4E2 water-temperature guidance ↗Common follow-up questions
About Samsung code 4C2
What does 4C2 mean on a Samsung washing machines?
4C2 means “Hot and cold supplies may be reversed.” The washer is detecting unexpectedly hot water at the cold inlet. Some models display 4E2, CE, 14C2, or nF1.
Can I clear 4C2 by resetting the appliance?
Correct the hose routing first. A power reset cannot make a hot supply connected to the cold inlet safe, so test only after both connections are verified and dry.
Does 4C2 mean the same thing on every Samsung model?
Samsung may show 4C2, 4E2, CE, 14C2, or nF1 for this temperature-at-the-inlet condition. Exact labels and supported fill temperatures vary by model.
When should I stop troubleshooting 4C2?
Stop and arrange professional help if you cannot safely identify the hot and cold supplies.