LG Washing machines error code
Door did not lock
The washer could not confirm that the door is closed and locked.
Direct answer
dE at a glance
- Meaning
- Door did not lock
- Urgency
- Check now
- First safe check
- Open the door and remove anything trapped in the seal.
- Model note
- Confirm the code and access instructions in the manual for your exact model.
Likely causes
Why dE appears
- 01Laundry is caught in the door
- 02Door is not completely closed
- 03Latch or lock needs inspection
Safe diagnostic path
What to check, in order
- 01
Open the door and remove anything trapped in the seal.
- 02
Close the door firmly without slamming it.
- 03
Disconnect power for one minute, restore it, and retry.
- 04
If the latch will not engage, request service.
Know when to stop
Don’t push past this point
Do not bypass the door lock. Stop using the washer if it can run with the door unsecured.
Primary source
How this page was checked
The code meaning and manufacturer-specific guidance were checked against the linked support material on August 28, 2026. Confirm details against the manual for your exact model before removing panels or parts.
Read LG USA: front-load washer error-code list ↗Common follow-up questions
About LG code dE
What does dE mean on a LG washing machines?
dE means “Door did not lock.” The washer could not confirm that the door is closed and locked.
Can I clear dE by resetting the appliance?
A reset may clear a temporary alert, but it does not correct the underlying condition. Start with the safe checks above and stop if the code returns. Do not bypass the door lock. Stop using the washer if it can run with the door unsecured.
Does dE mean the same thing on every LG model?
Not necessarily. Display codes can vary by model and product family, so confirm the meaning and access instructions in the manual for your exact model before removing covers or parts.
When should I stop troubleshooting dE?
Do not bypass the door lock. Stop using the washer if it can run with the door unsecured.